Visit Winelands

President Cyril Ramaphosa announced a nation-wide lockdown on Monday evening, 23 March 2020 that will be in effect for 21 days from midnight on 26 March 2020 to midnight on 16 April 2020.

If you are an international visitor in South Africa, please familiarise yourself with these regulations and find the contact details for a provincial visitor safety programme and the coronavirus hotline here. 

All tourists from high-risk countries such as Italy, Iran, South Korea, Spain, Germany, France, the United States, the United Kingdom and China have already had their visas revoked last week when the State of Disaster was declared by the President.  Foreign nationals arriving on flights from these high-risk countries will be turned back.

Travellers currently in South Africa

  • International travellers from high-risk countries who have entered the country since 9 March must be confined to a 14-day quarantine period in their hotels or other accommodation establishments (e.g. Airbnbs, lodges, bed and breakfasts, etc.)
  • South African Tourism is requesting all accommodation establishments including Airbnb to keep a record and provide details of all guests on the Central Traveller Registry, including date of arrival, which areas they have visited, and date of departure from South Africa. This will help with tracing contacts and give a clearer country-view of where travellers are in the country at the moment.
  • South African Tourism asks the tourism sector to help reduce movement. Tour operators and guides have a responsibility to help protect all South Africans and travellers by complying with the measures and limiting movement.
  • Accommodation establishments and tour operators should ensure that when a guest departs their establishment, they are going directly to the airport for departure.
  • As per the government instructions, all tourist attractions must be closed so that we not only protect South African citizens but tourists themselves. 
  • All travellers will also be tested at the airports (O.R. Tambo, Cape Town and Durban) as they depart. While test results will only be available once the traveller has already arrived in their destination or home country, this information can be used to trace contacts and implement containment measures, as necessary. Travellers should allow for an additional hour before boarding to allow for exit testing. 
  • Please refer to the list of travel advisories issued to foreign travellers below in order to register your whereabouts with your home country as requested. 
Cti Airport 01

Visitor safety & support during the COVID-19 outbreak

The Western Cape Government with partners such as Cape Town Tourism (Band-Aid Programme) as well as other tourism visitor information centres will assists visitors in distress. They are working with the Federated Hospitality Association of South Africa (FEDHASA) to ensure visitors can access accommodation as well as linking with the Provincial Department of Health for other requirements our visitors might have. 

What services and support are offered to visitors?

  • Medical/emotional trauma, visiting hospitals. 
  • Advise on short-term temporary accommodation. 
  • Help with basic necessities, where possible. 
  • Help with contacting family or friends. 
  • Facilitate counselling. 
  • Advise on with short-term transport arrangements. 
  • Contact embassies and consulates in case of lost passports and visas.

Who do I contact? 

  • Neo: 082 554 2010 (Tourism Safety Officer for Cape Town, Overberg, Winelands and West Coast) 
  • Ilze: 082 972 2507 (Tourism Safety Officer for Garden Route and Karoo) 
  • Elvida: 021 487 6552 (Cape Town Tourism Band-Aid Programme for Cape Town Metropole area)
Groot Constantia

Contact your embassy

The information entered into the Central Travel Registry will allow for a tally of tourists in South Africa which will be shared with the respective embassies. Here is a list of telephone numbers for embassies in South Africa courtesy of Love Cape Town

Country Telephone
Angola 021 425 8700
Austria 012 423 6200
Belgium 021 419 4690/1
Bulgaria 021 556 0086 / 012 342 3720
Brazil 021 421 4040
Canada 021 945 4960
China 021 674 0988
Chile 021 554 3241
Colombia 072 1814 735
Cyprus 021 466 5225
Estonia 082 550 6363
Finland 021 700 2800
France 021 423 1575
Georgia 082 575 8888 / 012 346 1831
Germany 021 405 3000
Ghana 021 671 6199
Greece 021 424 8160/1
Guatemala 082 966 1130
Hungary 021 886 8855
India 021 419 8110
Indonesia 021 761 7015
Italy 021 487 3900
Lithuania 021 439 9030
Japan 021 425 1695
Madagascar 021 674 7238
Malta 082 906 2000 / 021 911 0631
Maldives 021 650 2076
Mauritius 021 438 8151
Mozambique 021 418 2131/2
Namibia 021 419 2810
Netherlands 021 421 5660
Norway 021 200 8199
Paraguay 082 446 6631
Peru 082 444 9716
Philippines 021 433 2270
Portugal 021 418 0080/81
Romania 021 761 1781
Russia 021 418 3656
Seychelles 021 713 1583
Slovakia 021 715 8833
Slovenia 021 976 2248
Spain 021 422 2415
Sri Lanka 021 839 2921
Sudan 021 418 1347
Sweden 021 200 8199
Switzerland 021 400 7500
Turkey 021 788 7069
United Kingdom 021 405 2400
USA 021 702 7300
Vanuatu 021 434 6517
Zimbabwe 021 461 1994/5

Travel advisories issued by your country

The following travel advisories have been issued to foreign travellers currently under lockdown in South Africa. Please familiarise yourself with this information and register your whereabouts with your government as requested.  

COVID-19 hotline numbers

Visitors can make use of the following resources if they are at all unsure of how to proceed. You will get advice on what to do.

Message from South African Tourism CEO, Sisa Ntshona